Privacy Policy

1. Information We Collect

When you shop with us at forchubbylady.com, we may collect:

• Personal details: Your name, email address, shipping address, and phone number – just what we need to deliver your curve-flattering fashion
• Payment information: Processed securely through our payment partners (we never store full card details)
• Style preferences: Items you view or purchase to help us recommend pieces that celebrate your curves
• Technical data: Browser type, IP address (anonymised where possible) to improve your shopping experience

2. How We Use Your Information

We use your data with the same care we put into designing our plus-size collections:

• To process your orders for those perfect wrap dresses or comfy jersey tops
• To provide customer support from our Cambridge studio
• To personalise your experience (because every curve is unique)
• To improve our website and collections
• To send marketing communications (only if you opt-in)

3. Sharing Your Information

We treat your data like our exclusive designs – we don’t share it recklessly:

• Service providers: Only trusted partners needed to fulfill orders (payment processors, delivery companies)
• Legal requirements: When required by law, we may disclose information
• Business transfers: If our business changes hands, customer information may be transferred

We never sell your personal information to third parties.

4. Data Security & Storage

Your security is as important to us as the perfect fit:

• Industry-standard encryption protects all transactions
• Payment details are processed securely and never stored on our servers
• We retain personal data only as long as necessary to serve you
• Our systems are regularly monitored for vulnerabilities

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Ask us to delete your data (where legally permissible)
• Object to certain processing activities
• Withdraw consent for marketing communications

To exercise these rights, please contact our Curve Consultants at [email protected].

6. Cookies & Tracking Technologies

Like the perfect accessory, cookies help enhance your experience:

• Essential cookies: Necessary for our website to function (like remembering items in your cart)
• Analytics cookies: Help us understand how customers use our site to improve our collections
• Marketing cookies: Used with your consent to show relevant ads

You can manage cookie preferences through your browser settings or our cookie consent tool.

7. International Transfers

As we serve customers worldwide (excluding some Asian countries and remote regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with data protection laws and are protected by appropriate safeguards.

8. Changes to This Policy

We may update this policy occasionally, just as we update our collections. The current version will always be available on our website.