Welcome to Plus Size Apparel Shop! These Terms and Conditions outline the rules and guidelines for using our website (www.forchubbylady.com) and purchasing our curve-celebrating fashion. By accessing our site and making purchases, you agree to these terms.

At Plus Size Apparel Shop, we celebrate every curve – including your right to clear information and a positive shopping experience. Please read these terms carefully before placing your order.

1. Our Customers

We proudly serve:

  • Women who wear plus-size clothing (typically UK sizes 16-32)
  • Customers seeking fashionable, comfortable apparel that celebrates curves
  • Shoppers in most international locations (excluding some Asian countries and remote areas)

2. Website Use

User Responsibilities

When using our website, you agree to:

  • Provide accurate account and payment information
  • Not use our site for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Not reproduce or distribute our content without permission

Intellectual Property

All content on this website (images, text, designs) belongs to Plus Size Apparel Shop and is protected by copyright laws. You may not use our brand name, product images, or descriptions without written permission.

3. Product Information

Our collection includes:

  • Plus Size Casual Dresses
  • Plus Size Fashion Shorts
  • Plus Size Jersey Tops
  • Plus Size Maxi Dresses
  • Plus Size T-Shirts
  • Plus Size Wrap Dresses

Product Representation

We make every effort to:

  • Accurately display product colors and details
  • Provide correct size charts and measurements
  • Clearly mark final sale items

However, slight variations may occur due to monitor settings and individual fit preferences.

4. Ordering & Payment

Placing Orders

When you place an order, you:

  • Agree to pay the full amount including shipping and taxes
  • Confirm all information is accurate
  • Receive an order confirmation email

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Processing

We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information once your order ships.

5. Shipping Policy

Shipping Options

Method Carrier Delivery Time Cost Features
Standard Shipping DHL or FedEx 10-15 business days after dispatch £12.95 Tracking & insurance included
Free Shipping EMS 15-25 business days after dispatch Free for orders over £50 Basic tracking included

Shipping Limitations

We currently cannot ship to:

  • Some Asian destinations (contact us for specifics)
  • Remote areas with limited carrier access

Delivery times are estimates and may vary due to customs processing.

6. Returns & Exchanges

Our Curve Confidence Guarantee

We want you to love every curve-flattering piece as much as we do. If not, our hassle-free returns process is here to help.

Return Basics

  • Return window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags attached
  • Proof of purchase: Required (order number or receipt)
  • Return shipping: Customer’s responsibility (we recommend tracked shipping)

How to Return

  1. Contact us within 15 days at [email protected] with your order number
  2. Wait for approval (response within 24 hours)
  3. Package items securely in original packaging if possible
  4. Ship to: Plus Size Apparel Shop, 64 Emmanuel St, Cambridge, GB CB1D 1OC
  5. Receive confirmation when we process your return (typically within 3 business days)

Refunds

  • Processing time: 3-5 business days after we receive your return
  • Refund method: Original payment method
  • Timeline: Allow 5-10 business days for the refund to appear
  • Original shipping fees are non-refundable

Exchanges

For exchanges of Plus Size Jersey Tops, Maxi Dresses, or other items:

  • Subject to product availability
  • Customer responsible for any price differences
  • Shipping costs for the new item will apply

Non-Returnable Items

We cannot accept returns on:

  • Items without original tags
  • Worn, washed, or altered items
  • Items damaged due to misuse
  • Final sale items (clearly marked)

7. Privacy & Data Protection

We respect your privacy. Our Privacy Policy details how we collect, use, and protect your personal information.

8. Liability Limitations

Plus Size Apparel Shop is not liable for:

  • Delays caused by shipping carriers or customs
  • Incorrect addresses provided by customers
  • Minor color variations due to monitor settings
  • Indirect damages resulting from product use

Our total liability for any claim related to your order shall not exceed the order’s total value.

9. Changes to These Terms

We may update these terms periodically. The current version will always be posted on our website with the effective date.

10. Contact Us

For questions about these Terms and Conditions:

Email: [email protected]

Address: Plus Size Apparel Shop, 64 Emmanuel St, Cambridge, GB CB1D 1OC

Thank you for choosing Plus Size Apparel Shop, where we design for confidence at every size. Your satisfaction matters as much as the perfect fit!